Satisfaction Guaranteed:

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we will work with you to resolve the issue quickly and easily. You may choose a replacement, credit, or refund within 30 days of purchase. Please include a copy of your receipt with any returns.

We kindly ask for a brief description of the reason for your return. Your feedback is valuable and helps us continue to meet the needs of our customers.

Since our products are made from natural agricultural ingredients, slight variations between batches may occur. While we strive for consistency in flavor and leaf cut, factors such as harvest time can lead to minor differences. These should not affect the overall quality, taste, or benefits of the product.

Please note: Custom blends and special orders are non-refundable and not eligible for credit.

Damaged Packages:
If any part of your order arrives damaged, please contact us immediately. We’ll assist you in resolving the issue as quickly as possible.

Questions About Your Order?
Reach out to us by email, Monday through Friday, from 8 AM to 4 PM EST. We’re here to help!